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Scanned documents can't be edited by recepient and I'm using Acrobat DC?

New Here ,
May 17, 2016 May 17, 2016

I recently upgraded to Acrobat DC Pro.  When I scan a document with my Espson scanner and send to others they can not edit the document?  What could I be doing wrong - any help would be appreciated.

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Acrobat SDK and JavaScript
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Community Expert ,
May 17, 2016 May 17, 2016

What error message are they reporting back to you?

Are you by any chance enabling password protection?

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Community Expert ,
May 18, 2016 May 18, 2016

When you scan a document you will get images of the pages. Acrobat can't edit images.

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Community Expert ,
May 18, 2016 May 18, 2016
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Actually, it's not that simple anymore: When you have Adobe Acrobat DC, and try to edit a scanned document, it will actually perform OCR and prepare the current page for editing, You will see something like this:

2016-05-18_08-03-21.png

If you send a document - before you make any edits - to somebody who has an older version of Acrobat, they will not be able to edit the file without running OCR. If they have Acrobat and are able to edit the file, then they also should have access to the OCR feature in Acrobat. You can of course OCR the document first, before you send it out (Tools>Enhance Scans>Recognize Text). Make sure that you select "Editable Text and Images" on the OCR settings dialog - otherwise you end up with text that can be selected and extracted, but you still have an image that cannot be edited.

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