Scanner not working in Acrobat but does in Photoshop

[Tstuhler]

My CanoScan 8600F is not working with Acrobat XI, I get he message that "Acrobat could not communicate to this device." Adobe Photoshop Elements 4.0 has no problems working with the scanner. How do I get Acrobat to communicate with the scanner?

Tom

[Sarojini_Nagar]

Hi Tstuhler ,

Please try referring to this link : Acrobat XI cannot communicate with my scanner (Scan and Optimize) and Acrobat cannot communicate to scanner  and let us know if this helps.

Also please let us know the OS version on your system .

Regards

Sarojini