Scanning 1/2 pages

Report · Jul 27, 2016

I am scanning 3/4 page checks and it used to just scan and create the page without scaling...and would make it an 8 1/2 x 11 page as portrait and the bottom of the page would be blank. Now when I scan it wants to make my 3/4 page fit the entire page and automatically turns it landscape instead of portrait.

I do I fix this?

Moved from non-technical Forum Lounge to Acrobat forum... Mod]

List of Forums https://forums.adobe.com/thread/1929760 to find a forum for your program

Report · Jul 28, 2016

Moving this to Scanning & OCR

Report · Jul 28, 2016

Hi janal77408248

Could you please let us know exact steps you do to scan the page to PDF.

Are you able to scan PDF using other application without any issues?

Please also share the dot version of Adobe application and OS you are using.

Regards,

Meenakshi

Report · Jul 28, 2016

To scan I go into Adobe Acrobat X Standard and select Create PDF from

scanner.

I don't use any other applications for scanning.

*Please also share the dot version of Adobe application and OS you are

using.*

Can you please explain this? I am not sure what this is.

Thank you!!!!

Best Regards,

Jana Larson

Office Manager/ Accounting

SLS Freight

888-320-5585

jana@slsfreight.com

On Thu, Jul 28, 2016 at 1:09 AM, meenakshin83966505 <

Report · Jul 28, 2016

To scan I go into Adobe Acrobat X Standard and select Create PDF from scanner.

I don't use any other applications for scanning.

Please also share the dot version of Adobe application and OS you are using.

Can you please explain this? I am not sure what this is.

Thank you for your help!

Report · Jul 28, 2016

Hi janal77408248

As you mentioned you are using Acrobat X.

You can check the dot version of Acrobat X under Help menu > About Adobe Acrobat X.

Please also let us know the dot version of OS you are using- Windows/Mac.

Would also like to inform you that Acrobat X is an old and unsupported version.

Regards,

Meenakshi

Report · Jul 29, 2016

Version 10.0 with Windows 10

Thank you!

Report · Jul 31, 2016

Hi janal77408248

Acrobat X is not compatible with Windows 10.

It may or may not work properly.

You can try once to refer the troubleshooting steps provided in this KB doc: Troubleshooting tips for scanner issues when using Acrobat

Regards,

Meenakshi

Report · Aug 01, 2016

Thank you!