scanning document

[Program_won_t_respond]

When i scan a document using adobe pro X the document has a colored bar; however, upon scan completion, the document shows the color bar but the entire page is dark grey making the new document not legible.

[aunam]

Hi ,

We apologize for the issue you are facing.

Please share below information to help us identify and resolve the issue ASAP :

Scanner Name

OS Version

1 Sample document

Meanwhile please try latest acrobat DC trial version https://acrobat.adobe.com/in/en/free-trial-download.html

Thanks.

[aunam]

Hi,

Hope issue resolved with Acrobat DC trial version . If not , Please share above asked information to help us identify and resolve this issue ASAP.

Thanks.