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scanning letter size and pdf shows legal size

New Here ,
Feb 24, 2016 Feb 24, 2016

I got the acrobat pro X1 installed in my computer recently.  When I do create scan from a letter size it scans as legal size.  I did some trouble shooting but there are gray areas to change the paper size to change the settings.

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Acrobat SDK and JavaScript
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Adobe Employee ,
Mar 01, 2016 Mar 01, 2016

Hi,

We are sorry you are facing this issue. Can you please share following information to help us investigate:

- Acrobat version

- Scanner model number

- Operating System detail (Win/Mac)

- Driver you are using (TWAIN/ICA/WIA)

- What heppens if you scan with scanner's utility with same settings.

Thanks,

Lovekesh Garg

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New Here ,
Mar 01, 2016 Mar 01, 2016
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New Here ,
Mar 01, 2016 Mar 01, 2016
LATEST

Acrobat version  - Adobe ProXI

- Scanner model number HP laserjet Pro 400

- Operating System detail (Win/Mac) win

- Driver you are using (TWAIN/ICA/WIA) don't know

- What heppens if you scan with scanner's utility with same settings. print scan is ok but more steps than going to adobe pro and create scan

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