Serial number refused. Any reason ?

[stréphaned47635732]

I have an Adobe Acrobat Pro 9 version. I've recently changed my laptop and thought I could install this version on my new one because I'm just happy with it. It turns out that my serial number has been refused as not being valid. Is there any good reason for that ?? What can I do ?

Thank you

[Ned Murphy · Accepted solution]

Is the serial number solely for Acrobat or is it designated for a Creative Suite?  The software has to be installed relative to the suite if it is the latter.

Error "The serial number is not valid for this product" | Creative Suite

http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

To locate the serial number:

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

[stréphaned47635732]

It’s solely for Acrobat.

De : Ned Murphy

Répondre à : <jive-1807116130-4zvwn-2-5df94@adobe-v8.hosted.jivesoftware.com>

Date : vendredi 23 septembre 2016 17:55

À : StephaneDufoix70

Objet : Serial number refused. Any reason ?

Serial number refused. Any reason ?

created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussionIs the serial number solely for Acrobat or is it designated for a Creative Suite? The software has to be installed relative to the suite if it is the latter. Error "The serial number is not valid for this product" | Creative Suite http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html To locate the serial number:http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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