Sierra Beta PB1 and 2 have killed printing from Acrobat (X Pro)

[Wilson Laidlaw]

Since installing Mac OS Sierra Public Beta V.1 files will not print from Acrobat (X Pro V 10.1.16). I had hoped after reporting this issue to Apple via Feedback Assistant and the Developer Forum, this might have been sorted in PB2 but sadly not. When you try to print, first you get the spinning beachball of death then nothing. No print dialog box appears, so not possible to print. I have had to revert to the primitive Apple Preview. Acrobat functions properly apart from this. This applies however you try to access print via Cmd-P, Pull Down File menu or Print icon on menu bar. I have looked to see if there is a print preference file I can delete but there is nothing obvious. Any assistance appreciated.

Wilson

[Test Screen Name]

Hope Apple fix it. Have you tried with DC?

[Test Screen Name]

I assume you're still able to print on your main machine, but thanks for sharing your test problems, by the way.

[Wilson Laidlaw]

I can still print perfectly from other apps. It is only Adobe Apps which are the problem. I can print from Adobe apps from my Macs still using Yosemite.

[Test Screen Name]

So, have you tried with Acrobat DC? one thing is certain, Adobe won't change Acrobat X, which has issues already in 10.11. Of course Adobe don't release fixes until after final release. And be sure to re-report the problem to Apple for each new beta release, to keep it on their radar.

[Wilson Laidlaw]

I only bought Acrobat X Pro just over 4 years ago at a cost of hundreds of pounds. It does everything I need. You have to delete it to install the trial version of DC and then it is difficult to reinstall and find updates to the final 10.1.16 version. DC is VERY expensive. It is more per month that Photoshop, Bridge, ACR and Lightroom combined. I understand that sales have not been great. Surprise surprise, Adobe have been just too greedy and the market is resisting, apart from big companies who have money to burn, but for a one man band professional photographer like me, the figures just don't add up. I suspect I will end up deleting Acrobat and buy PDF Pen from Smile Software. I tried the trial version of PDF Pen and it does print from Sierra albeit with a minor problem that the print preview does not look right.

[Test Screen Name]

Ok, so you don't want to pay to upgrade to DC. That's fine, but that won't change the fact: Acrobat X is out of support and will NEVER be updated. So I must advise you to freeze your system if you don't want to take the hit of upgrading apps in step.

[Wilson Laidlaw]

Adobe pull their programs earlier than anyone else from update service, literally weeks after the new version comes out and considering how expensive they are it is very poor customer service, hence why Acrobat X Pro will be the last Acrobat version I buy, having been a customer since Acrobat V.2, so it is Adobe's loss for being just too greedy. Microsoft were still sending security updates on Office 2004, when I shut down our last Power PC Powermac a few months ago - that is customer service, much as I dislike having to say anything nice about MS. In any case it is not just Acrobat X which has printing issues but also Photoshop CC, Bridge, and Lightroom all V. 2015.5, which are all fully up to date. I suspect if the printing gets sorted on those, Acrobat X will start printing again.

[Test Screen Name]

Actually, it's not weeks, it's the instant of release. Support runs 5 years from initial release. Not saying it's good, just saying that's how it is.