Since Windows 10 updates, I cannot save PDF docs with Acrobat Pro DC

[marylinec4969205]

Hello all,

Please could you help?

Last week, my PC had Windows 10 updates and since then, I have been having issues: I cannot go to my desktop storage, I cannot save nor save as my document (already in PDFs)...It looks like it searches: a box with 4 squares in grey and blue appear but it is not responding at all.

I really need this as I work with DC everyday (I work for myself and I am the only one employee) and I have not been able to do anything with DC for 3 full days.

Help please!

Thanks all.

[Karl Heinz Kremer · Accepted solution]

Open up Acrobat's preferences, then go to the "General" tab and turn off the two "Show online storage..." options. Does this change the behavior when you try to save?

[marylinec4969205]

Thank you very much Karl for your time and help! It 's now working!

Thanks a million!!

[sayedh74503982]

thank you it worked for me