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Sorry if I'm sending this twice, but I don't know if my previous message was received. I need to delete an old scanner and add a new one on Acrobat 8.3.1 on a Macbook Pro. Even though the old printer has been deinstalled, it still shows as the only opti

New Here ,
May 12, 2016 May 12, 2016

Sorry if I'm sending this twice, but I don't know if my previous message was received.  I need to delete an old scanner and add a new one on Acrobat 8.3.1 on a Macbook Pro.  Even though the old printer has been deinstalled, it still shows as the only option when I try and create a PDF from scanner.  Any ideas?

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Acrobat SDK and JavaScript
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Adobe Employee ,
May 12, 2016 May 12, 2016

Hi vac8ion ,

Please try to set your printer as the default system printer by referring this link :  Change the system default printer​.

Is it the same with other applications as well ? Check with other applications also whether other applications detect the new printer .

Also please install the latest printer driver for your particular printer/scanner model  from the manufacturers website and check again.

Please let us know the exact version of Mac.

Let us know if this helps .

Regards

Sarojini

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New Here ,
Nov 06, 2016 Nov 06, 2016
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I'm so sorry I posted this I didn't realised it's said post to others people answer of I should have Remer who takes care of me

Also, which version that reads

IE: forms for grants it sd to to download the latest version exporting files from pdf to document cloud is this correct

Remember do work from my phone[ samsung s7edge]

Once I did not get you female and again I'm very sorry

Sincerely,

        D.Golt

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