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space bar won't work

Guest
May 12, 2016 May 12, 2016

There is a problem when I try to send a pdf using Send and Track and I select the option to "Send Personalized Invitations (with detailed tracking." When I attempt to edit "Subject & Message" I cannot enter any spaces. That is, the space bar does not insert any spaces in the Title or Message boxes. I can type in the email address which does not permit spaces, however.

TOPICS
Acrobat SDK and JavaScript , Windows
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correct answers 1 Correct answer

Adobe Employee , Jun 02, 2016 Jun 02, 2016

Hi David,

We have released a patch today that fixes the issue about spaces/line feed not working in Send and Track. If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-june-02-2016.html

Please give it a try and let us know.

Thanks,

-ashu

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Adobe Employee ,
May 13, 2016 May 13, 2016

Hi David,

We are aware of this issue and a bug# 4146719 has been logged for the same.

The workaround at the moment is to write the content on a notepad and then paste it in the message field.

Regards,
Rave

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Adobe Employee ,
Jun 02, 2016 Jun 02, 2016
LATEST

Hi David,

We have released a patch today that fixes the issue about spaces/line feed not working in Send and Track. If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-june-02-2016.html

Please give it a try and let us know.

Thanks,

-ashu

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