Stuart's Problem with lack of Adobe serial number

[stuarth33793086]

I have Adobe Acrobat XI.  The Adobe software was pre-installed on my laptop when I bought it.  I do not have a serial number.  However, just today a message appears on my screen on start up that a serial number is required.  I cannot start using Adobe and the website is no help.  Any suggestions?

[try67]

I moved your question to the Acrobat forums.

Did the application come with your computer when you bought it? If so, you should be able to get the s/n from the retailer.

Without it there's nothing you can do about this issue.

[Rajashree Bhattacharya · Accepted solution]

Hi Stuart,

Please refer to  Find your serial number

This should help .

Regards

Rajashree

[stuarth33793086]

Thanks. I will give it a try

Best Regards

Stuart Harker

Sent from my iPhone