Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Tabbed interface not working in Pro DC

New Here ,
Apr 19, 2016 Apr 19, 2016

I just had my IT department install Acrobat Pro DC (2015.006.30033) on my work laptop (Windows 7 Enterprise SP 1, 64-bit)  for the express purpose of viewing multiple PDFs in the same window. Supposedly this behavior is "default" but it's not happening on my installation and when I go to Edit>Preferences>General I'm not even seeing the Open documents as new tabs in the same window check box. Is this feature missing from the 2015 version, or could it be an issue with how my company has set up Windows?

TOPICS
Acrobat SDK and JavaScript
815
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 19, 2016 Apr 19, 2016

Hi ,

Please check whether is there any update available for the software after going through "help > check for updates "

Also Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Then open Acrobat, navigate to Help menu & repair the installation.

if the issue persist, please uninstall & reinstall the application.

Also check with the different user account with Admin Rights to replicate the issue .

Regards,

Yatharth 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2016 Apr 19, 2016

Well, I can't check for updates because I'm not even seeing a Check for Updates ​option in the Help menu.

I also tried repairing the installation but it didn't resolve the issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 19, 2016 Apr 19, 2016

The perpetual license, like older versions, Buys you a product that only changes when you buy an upgrade. You can't do that yet. By contrast subscription versions continue to evolve, including the new tab feature.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2016 Apr 19, 2016
LATEST

OK, thanks for clarifying, I was indeed wondering about that and what "perpetual" license meant.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines