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The serialnumber is not qualified for this product -

New Here ,
Jan 20, 2016 Jan 20, 2016

I have downloaded the product innstalled and installed using the # shown

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

LEGEND , Jan 20, 2016 Jan 20, 2016

I assume the S/N was removed (never post them in a public forum). Anyway, I assume you are installing the perpetual license version (full paid version). Where did the S/N come from? Currently, most folks are getting a number that must be submitted to obtain the S/N. The number is not the S/N, but a code to retrieve the S/N. It is also possible that the installation was for an upgrade. In that case, the S/N being requested may have been for the prior version that you are upgrading from. For the u

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Adobe Employee ,
Jan 20, 2016 Jan 20, 2016

Hi Øyvind Fjermestad,

Please refer the below mentioned KB doc link and see if that helps:

Error: "This serial number is not for a qualifying product" | Adobe Creative Suite

Let me know.

Regards,

Anubha

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LEGEND ,
Jan 20, 2016 Jan 20, 2016
LATEST

I assume the S/N was removed (never post them in a public forum). Anyway, I assume you are installing the perpetual license version (full paid version). Where did the S/N come from? Currently, most folks are getting a number that must be submitted to obtain the S/N. The number is not the S/N, but a code to retrieve the S/N. It is also possible that the installation was for an upgrade. In that case, the S/N being requested may have been for the prior version that you are upgrading from. For the upgrade you will be asked for the S/N on the prior and new versions.

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