Tried downloading Acrobat Pro DC and it uninstalled Acrobat X

[jose c.c69605336]

I bought the Acrobat Pro DC update and it uninstalled my Acrobat X.  In order to activate Pro DC it asks for the Acrobat X serial number.  I can't find the software disk since I moved to a new office.  Any help on this.

[AadeshSingh · Accepted solution]

Hi jose,

To install upgrade you will require the serial key of Previous Acrobat version.

Else you can contact pour support team, they will help you to get it fixed. Follow this link Contact Customer Care, Sign In using your Adobe ID & click on "Still need help? Contact us" button to initiate the chat.

Regards,
Aadesh