Trying to install Acobat 9 pro on my laptop

[Guest]

Hello, I'm trying to install Acrobat 9 pro on my laptop... I have 9 pro installed on my Home desktop pc...

HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe
Acrobat\9.0\Registration

    Serial Number:
REMOVED

    Adobe Key:
REMOVED

When I try to install, on my laptop, I get message that serial number is not valid... It works fine on my desktop... Please help !!!   Thanks

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[Sarojini_Nagar]

Hi larryb61434354 ,

Could you please let me know the type of license you have ? Is it a retail license or volume license ?

Would like to inform you if its a retail license , you would be able to install Acrobat 9 on two machines but you can use Acrobat on one machine at a time .

Try referring this link : Error: "The serial number is not valid for this product" | Adobe Creative Suite .

Also let us know the OS version on your system .

Let us know if this helps .

Regards

Sarojini

[Guest]

It's a retail license... I'm using windows 10 Thanks for your help Sarojini .... Larry

[Sarojini_Nagar · Accepted solution]

Hi larryb61434354 ,

Did you refer to the link and tried the troubleshooting steps mentioned in my previous comment ?

Are you still getting the same error message ?

Let us know if you facing any issue .

Regards

Sarojini

[try67]

Acrobat 9 is not compatible with Windows 10.