Unable to activate Adobe Acrobat Pro 9

[Marcus_Glix]

I have moved from 5 year old Windows 7 PC to a new Windows 10 PC. I pulled the Acrobat 9 Pro license keys using a program called Belarc adviser, then uninstalled Acrobat from the old machine. I then re-downloaded 9 Pro from Adobe's website, and started to install it on the new PC, however when I went to enter the key I received a 'license invalid' error. I re-confirmed that the key was correct and tried several more times but kept receiving the same error.

I have contacted adobe support via chat AND phone, and they have pretty much told me its discontinued and there's nothing they can do to help. Is there anything I can do to resolve this?

Any advice is greatly appreciated!

Thanks

[kglad]

Error: "The serial number is not valid for this product" | Adobe Creative Suite

[Marcus_Glix]

This is a clean install and none of that is applicable. I have also checked the key against the receipt of the purchase and it is correct. Also the version I downloaded is the exact same version of the one we purchased. Talking to Adobe phone support from what I understand the keys have been expired and just need to be reactivated so they work,

[try67]

You should know that Acrobat 9 is not compatible with Windows 10.

[Marcus_Glix]

This is possible since the software is fairly old. I should still be able to activate software that I have purchased.

[try67]

I agree with that, but we can't help you. Contact Adobe again and demand a solution. Ask to speak to a manager if the representative who answers the phone can't (or won't) help you.