Unable to Combine PDF's on network drives

[johnm72418553]

Hi,

If we want to combine two or more PDF's which are on a network drive it always fails. If we copy these same PDF's to a local drive we can combine. We have tried shortening the name and path to the files and problem persists, something along the lines of "An unknown error was encountered". Copying files to local drives to combine and then copy back to shared network drive is a very cumbersome procedure. Network drive is a on a Dell PowerEdge T410 with RAID-5 Array running MS-Server 2008R2. I see many people have a similar problem. Is there a specific fix? Network rights? Server configuration? Any guidance would be appreciated.

s

[Adorobat]

Hi johnm72418553  ,

Could you please let us know which product is installed on the computer- Acrobat X/XI/DC?

Do you have Windows or Mac computer?

Also, visit the following links which discusses the same issue:

Unable to combine files on network drives

No PDF file was created because Acrobat encountered an unidentified error.

Thank You,

Shivam

[johnm72418553]

Hi,

Its Adobe Acrobat Standard X.

We tried shortening path with no success. Will try the convoluted procedure

referred to in the first link.

On Thu, Sep 8, 2016 at 2:53 PM, Shivam Sharma <forums_noreply@adobe.com>

[CtDave]

Remember, Acrobat is a desktop application that requires an attending warm body (by design and EULA). Do the work on the local machine and push the finished file to the server(s). Done. In the long game this saves time, effort, resources.

Be well...