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unable to make comments

Guest
Oct 12, 2016 Oct 12, 2016

I have been working on texts using Adobe 9 with no problem at all - able to make comments and use tools. Now I can't do this and work comes up with security block saying commentary is not allowed. This has happened twice now and the last time I got over the problem by reinstalling Adobe but I don't want to lose work. I'm using a Mac.

Any offers of help to fix this gratefully received.

TOPICS
Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Adobe Employee , Oct 12, 2016 Oct 12, 2016

Hi jbrown3937

Could you please let us know the dot version of OS installed on your Mac.

Try to update the application to the latest patch released.

Would like to inform you that Adobe Reader 9 is an old and unsupported version.End of support | Reader 9 and Acrobat 9 (and earlier)

Regards,

Meenakshi

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Adobe Employee ,
Oct 12, 2016 Oct 12, 2016

Hi jbrown3937

Could you please let us know the dot version of OS installed on your Mac.

Try to update the application to the latest patch released.

Would like to inform you that Adobe Reader 9 is an old and unsupported version.End of support | Reader 9 and Acrobat 9 (and earlier)

Regards,

Meenakshi

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Guest
Oct 14, 2016 Oct 14, 2016
LATEST

Thank you for your reply. It would seem that putting the work on the desktop has resolved the issue but will be looking at getting an updated version.

Sent from my iPad

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