Unable to print documents in Windows 7 using the right click menu on the file.

[michaelp62013875]

Since installing pdf maker on a Windows 7 PC, every time we try to print a document by right clicking the file Office freezes and requires restarting.

I have seen many posts which advise disabling the Acrobat PDFMaker add-in as a solution to this problem, but this is not an option as the add-in is frequently used.

[Test Screen Name]

What versions of everything? PDFMaker isn't a specific product but part of Acrobat Standard or Acrobat Pro. So what version of Acrobat and of Word?

[michaelp62013875]

Adobe Acrobat Pro XI and Office (Word) 2013. Thanks

[Test Screen Name · Accepted solution]

Ok, are you updated to 11.0.17?

[michaelp62013875]

This seems to have done the trick. Thank you.