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Unable to print recent pdf documents

New Here ,
Oct 07, 2016 Oct 07, 2016

HELP! I can't print recent PDF documents on my HP printer (I sent one to my wife and she could print it on her Samsung printer). To complicate matters, earleir PDFs can be printed with no problem.  Windows 10 on a Dell PC.  What's happening

with recent ones?

TOPICS
Acrobat SDK and JavaScript , Windows
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correct answers 1 Correct answer

Adobe Employee , Oct 07, 2016 Oct 07, 2016

Hi stephenc91468867

You might try the following steps:

1- Assuming you are trying to print pdf in Acrobat, try to disable Protected View- launch Acrobat>navigate to Edit>Preferences>Security (Enhanced)>select Off under Protected View and then click OK. Then, relaunch Acrobat and try to print.

2- If that doesn't work, try to perform the step given in this link: Troubleshoot PDF printing in Acrobat and Reader

Could you please let me know if you see any error message when trying to print pdf documents

...
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Adobe Employee ,
Oct 07, 2016 Oct 07, 2016
LATEST

Hi stephenc91468867

You might try the following steps:

1- Assuming you are trying to print pdf in Acrobat, try to disable Protected View- launch Acrobat>navigate to Edit>Preferences>Security (Enhanced)>select Off under Protected View and then click OK. Then, relaunch Acrobat and try to print.

2- If that doesn't work, try to perform the step given in this link: Troubleshoot PDF printing in Acrobat and Reader

Could you please let me know if you see any error message when trying to print pdf documents?

Which application you are using to print the document- Adobe Reader/ Adobe Acrobat?

Thank You,

Shivam

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