Update not working for Acrobat Pro DC on Mac

Report · Oct 12, 2016

When checking for updates (From the Help menu>check for updates) I get the message that Adobe Acrobat is already up to date. I'm running version 2015.010.20056.

I have seen on the Adobe website that a newer version is available and also recommended as it is supposed to fix an issue with the "fill&sign" tool.

What do I have to do to make the program find the update, or can I just download the newer version and install it?

Report · Oct 13, 2016

Hi holm188

You might try downloading update from this location: Adobe - Acrobat : For Macintosh. click Adobe Acrobat DC Pro and download the file.

Let me know if you face any issue while installing update.

Thank You,

Shivam

Report · Oct 13, 2016

Hi Holm Miehlbradt

It is possible that your Acrobat was updated in the background and the updated version didn't reflect in finder due to caching. I request you to check your version by opening Acrobat and clicking 'Acrobat Pro'->'About Adobe Acrobat Pro DC' from main menu,you might be already updated. If thats not the case please provide the logs located at '~/Library/logs/Adobe' .

You can use the following links to share files.

https://forums.adobe.com/docs/DOC-7161

Thanks