Copy link to clipboard
Copied
I get a 1311 error upon the last update to acrobat XI, 'can not find the data1.cab file". The file is not on my C: drive. I tried to repair the installation and got the same error. Where does this file come from and when is it put on the hard drive?
Copy link to clipboard
Copied
what installation files (names and extensions) are you using?
Copy link to clipboard
Copied
I restarted the original downloaded setup life for XI and was asked if I wanted to repair Acrobat XI and answered YES. I then got the same error 1311 when it could not find the data1.cab file. This was the same file that I used when I upgraded to XI.
Copy link to clipboard
Copied
Moving the discussion to Installing, Updating, & Subscribing to Acrobat‌
Find more inspiration, events, and resources on the new Adobe Community
Explore Now