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I recently upgraded to CC I have tried to download acrobat dc. When I go to download it Adobe says I need to remove the old version of acrobat. I did uninstall it but I am still getting a message for me to remove acrobat before upgrading to DC. Not sure how to fix this issue.
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Moving to Installing, Updating, & Subscribing to Acrobat‌
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Hi andreww17574994,
Please try running the cleaner tool "Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs" on your machine to remove all traces of Acrobat.
Then, restart your machine and install the latest version of Acrobat from here:
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Regards,
Yatharth
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