Upgraded to windows 10 6 months ago everything worked great until now. All of the sudden I can only create a PDF when I restart my computer.

[Vinnyshc]

Upgraded to windows 10 6 months ago everything worked great until now. All of the sudden I can only create a PDF when I restart my computer. Apparently the distiller turns off after I print what can I do? Using 9.5.5 acrobat PRO

[try67 · Accepted solution]

Acrobat 9 is not compatible with Windows 10.

On Thu, Feb 11, 2016 at 11:55 PM, vianeys50739511 <forums_noreply@adobe.com>

[Vinnyshc]

I have 10 but for some reason I can not get a serial for it. I bought it 2 years ago. Is there any other option. 

Sent via the Samsung Galaxy S®6 active, an AT&T 4G LTE smartphone

[try67]

Acrobat 10 is also not compatible with Windows 10. Only Acrobat 11 and DC are.

The solution is to upgrade.