Users are unable to open PDF "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." I created the PDF using Adobe Acrobat XI Pro and the users with DC o

Report · Jul 06, 2016

I've contacted the LOS vendor for assistance and they walked me through a process to remove hidden content from a PDF file but that didn't help. It's interesting because the forms that were migrated when we upgraded are fine (users are able to open/view and print) however they are having issues with the one template I updated since we upgraded.

Any thoughts, ideas, suggestions would be greatly appreciated. Thank you.