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Using Fill & Sign with Thai Language

New Here ,
Feb 09, 2016 Feb 09, 2016

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Came across a bit an unusual situation using Acrobat DC - I'm trying to edit a PDF with text fields to fill out a form using Fill & Sign.

Note: It's just a plain PDF, no Acrobat/other form fields highlighted.

When I fill things out in English (or Japanese or Chinese or most languages) the text fields save correctly.

But when I try to fill out something in Thai, the text fields disappears right after I close the Fill & Sign.

Spent an hour with Adobe chat support but didn't get anywhere. My best guess is it has something to do with Thai font licensing issues.

Has anyone come across a similar issue with other languages/fonts before? Is there a way to get around this?

Thanks,

Aaron

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Acrobat SDK and JavaScript

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Adobe Employee ,
Feb 09, 2016 Feb 09, 2016

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Hi aaronlynnme ,

Would request you to please type the information in MS word (which you wants to have on PDF document). Then Copy & Paste that information into the PDF file .

Check whether it works for you or not.

Regards,

Yatharth 

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New Here ,
Feb 09, 2016 Feb 09, 2016

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Thanks for suggestion. Unfortunately it doesn't.

Screenshot 2016-02-10 07.49.38.png

Here's a screenshot showing what I mean - the Thai text appears in Fill & Sign mode no problem, but once I click that "X" in the top-right to go back to the normal PDF, it disappears. Anything typed in English works normally though.

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New Here ,
May 19, 2016 May 19, 2016

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capture-20160520-132616-vert.jpg

Me, too. When i fill thai - ศักดิ์  It's show correctly. But when i save and open this file again, it's show character position not correct. It's seem up character have one line only.

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Adobe Employee ,
Dec 11, 2016 Dec 11, 2016

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Hi,

This issue has been resolved in the latest update. Kindly go to Help > Check for Updates.

Regards,

Sandeep

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New Here ,
Jun 20, 2017 Jun 20, 2017

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Still the same Issue . I use lastest version of acrobat DC

acrobat pdf.png

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New Here ,
Nov 02, 2021 Nov 02, 2021

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LATEST

I'm having the same issue. Did you manage to fix it? I need help too. Thanks.

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