I have just taken out an annual subscription to Acrobat DC Pro. I'm using Windows 10 and Office 2016 (Office 365). My virus Protection is Macafee
When I try to create a PDF using Tools: Create PDF I get the following error messages with no codes attached:
From Single File (Word): "An unexpected error occurred. PDF Maker was unable to produce the Adobe PDF"
From Single File (Excel): "Missing PDF Maker. Do you want to run installer in repair mode? I tried this but still get the same error message.
From Multiple Files (Word): "No PDF file was created because Adobe Acrobat DC encountered an unexpected error"
I could try other applications but I'm losing the will to live. Any helpful suggestions? I see from a previous posting in August 2015 a similar problem was highlighted but it was not answered.
I can use Tools:Create PDF to create:
- a PDF from a WebPage
- a Blank page
I can also create a PDF from the Add-on in Word and in Excel which is fine in most cases but wouldn't help if I wanted to combine files or create a portfolio.
Thank you
1
Reply
AdChoices