Vanishing letters

[TrudiW61425]

Good day. I'm using Acrobat DC to scan receipts for the company I work for. I have to add text (via "Add Text") with descriptions etc. Lately and only on some pages, I've noticed that some of the letters disappear leaving blank spaces where they should be. Any suggestions as to why this may be happening and what I can do to prevent it? I have to use the "Add Text" tool as per my boss.

[onkesh]

Hi Trudi,

Thank you for the query and apologies that you are facing such as issue.

Can you provide the following information regarding Acrobat DC that you are using:

1. The version of Acrobat being used at your end?
2. Have you updated Acrobat to the latest release?
   1. If yes then are you still facing the issue?

Thanks,

Onkesh

[Karl Heinz Kremer]

Are you combining   multiple files? If so, take as look here for a potential workaround: Workaround for Missing Characters After Merging PDF Files