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Weird Dialog does not let me use Adobe Acrobat

New Here ,
Feb 08, 2016 Feb 08, 2016

Hello:

I was using Adobe Acrobat 9.0 that shipped with Adobe Creative Suite 4. All of a sudden, the application stopped working (strangely, the office applications went through  set-up routine to be functional again. Don't know what happened.

Nevertheless, I reinstalled Acrobat from the original CD that I had. The installation went without any hitch. But when I launch Acrobat, it comes back with a dialog box and it shuts down.

Following the advice, I thought of uninstalling Acrobat. But my control anel does not list Acrobat as an installed software.

What do I do?

Venki

TOPICS
Acrobat SDK and JavaScript
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Adobe Employee ,
Feb 09, 2016 Feb 09, 2016
LATEST

Hi,

Please check with this KB Article :- https://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

Also please try to reinstall the Program in different user account as well using this Article :- https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

Regards,

Yatharth

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