What is the problem I'm having creating pdf files?

[mariav83115494]

I'm trying to create a pdf by selecting "print" then Adobe Acrobat as the printer. Normally it will ask to save the document and then its created it as a pdf. Now, it creates the document as a notepad file.

Also, if I try to create a pdf from Adobe, select a new file and then click "open", I get the error message: "Missing Pdf maker files. Do you want to run the installer in repair mode." Have selected "yes", have also run the repair mode from the install disc as well as uninstalling and reinstalling the program. None of these things work.

[Test Screen Name]

The notepad file... please open it in NotePad. It should have detailed, incomprehensible, error messages. Please copy/paste a whole file into a reply.

[mariav83115494]

Hi

Thanks for getting back to me. Please find attached the file created in notepad

Maria van Dessel, Ph.D. | Research Scholar

Department of Marketing/Daniels College of Business

University of Denver

2010 S. University Blvd.

Denver, CO 80208

Cell/mobile: 720-891-6652

Email: maria.vandessel@du.edu

[Test Screen Name]

You cannot attach files, so please copy/paste the contents, thanks.

[mariav83115494]

Sorry, but it didn't copy and paste all the info...here is what is does copy (lots of missing symbols between the two parentheses)

%%[ ProductName: Distiller ]%%

Cambria not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:

[99 73 64 83 42 51 73 33 51 83 73 33 80 83 51 83 80 83 62 42 84 74 33

80 45 33 82 80 79 78 64 31 0]

(

)

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

Maria van Dessel, Ph.D. | Research Scholar

Department of Marketing/Daniels College of Business

University of Denver

2010 S. University Blvd.

Denver, CO 80208

Cell/mobile: 720-891-6652

Email: maria.vandessel@du.edu

[mariav83115494]

And here is a screen print of the contents:

Maria van Dessel, Ph.D. | Research Scholar

Department of Marketing/Daniels College of Business

University of Denver

2010 S. University Blvd.

Denver, CO 80208

Cell/mobile: 720-891-6652

Email: maria.vandessel@du.edu

[Test Screen Name]

You cannot attach files - so no screen shots, which are attachments. To do screen shots you have to return to the forum and use the CAMERA icon.

My first guess from the Distiller error is that it has lot the fonts and stuff it came with. There might be a problem with the Cambria font, but that's not my main idea. This also ties in with being unable to repair - something wrong, perhaps Windows permissions are wrong. Unfortunately guessing a cause is one thing, fixing it is another. Reinstalling might work - but if your Windows permissions are wrong, you might get stuck with nothing.