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When emailing out PDF's from Adobe through Outlook it doesn't actually send

New Here ,
Apr 20, 2016 Apr 20, 2016

I have Adobe Acrobrat.  I have been sending PDF's as attachments creating the email starting in Adobe forever.  This morning I sent several PDF's to co-workers (again starting the email through Adobe) and from my end it seems to send fine, but when I go into my "sent" items in Outlook they aren't going through.  Any suggestions?

Thank you! 

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Acrobat SDK and JavaScript
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Community Expert ,
Apr 20, 2016 Apr 20, 2016

They are most likely in the Drafts folder. You need to manually approve sending them.

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New Here ,
Apr 20, 2016 Apr 20, 2016

Just checked and they are not in there   Thank you though!!!  If you think of anything else, let me know

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Adobe Employee ,
Apr 20, 2016 Apr 20, 2016
LATEST

Hi Sarah Rossow,

Could you please let me know the Acrobat version and the office version ?

Is this happening with all the PDFs?

Try sending multiple different PDF files as attachment and try sending as test.

Does it throw any error message? If yes, let us know .

Also share the workflow.

Regards
Sarojini

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