when i scan the document is dark grey

[Program_won_t_respond]

when i scan the document is dark grey

[CtDave]

Consider using the scanner's native interface to configure the output to be black & white and output to TIFF.

Use Acrobat to create a PDF from the TIFF.

Be well...

[Lovekesh Garg]

Please provide following information to help us identify and resolve the issue ASAP:

- Acrobat version you are using

- OS detail

- Scanner name

- Scanner driver(TWAIN/WIA) with version number

- 1 sample file

Thanks.

[aunam]

Hi,

Please provide above mentioned information to help us identify and resolve this issue ASAP.

Thanks