When I try to create a pdf from a word document I get an error message

[markh16364610]

Hi I download acrobat about 10 days ago and it worked fine initially. I then began receiving an error messge "An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF." I cant find a solution, I did a reconfigure but still get the same message. Can anyone help.

Mark

[Meenakshi Negi]

Hi markh16364610,

Please try troubleshooting steps in this KB doc : "An unexpected error has occurred..." or PDFMaker quits silently when creating a PDF (Microsoft Offi...

Let us know if this resolves your issue.

Regards,

Meenakshi

[TanviRastogi]

Hi

Please update your Office and Acrobat.

Also share the version of Office and Acrobat you are using.

Thanks

Tanvi