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When I try to open Acrobat XI get an error message (Error 16) advising me to uninstall and re-install the software. I am concerned that if I uninstall the software that I will have to purcahse it again and I cant find the ke I received when I purchased i

New Here ,
Mar 10, 2016 Mar 10, 2016

When I try to open Acrobat XI Pro I receive an error message (Error 16) advising me to uninstall and reinstall the software.  I am concerned that if I uninstall the software that I will have to purchase it again and I do not have the original key which I would have received when I purchased the software. Does anyone have any suggestions for me?

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Acrobat SDK and JavaScript , Windows
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Community Expert ,
Mar 10, 2016 Mar 10, 2016
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If you registered the application then you should be able to retrieve the s/n from your account on adobe.com ...

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