when we install , we get massage: "we've encountered the following issues. Installer failed to initialize. this could be due to a missing file. Please download Adobe Support Advisor th detect the problem." However, when we click "Get Adobe Support Advisor

[Lily Szeto]

when we install , we get massage: "we've encountered the following issues. Installer failed to initialize. this could be due to a missing file. Please download Adobe Support Advisor the detect the problem." However, when we click "Get Adobe Support Advisor". It is not show us how to solve the problem.

[Tanusree · Accepted solution]

Hi,

Please see Unable to initialize installer

"Installer failed to initialize." I've tried eveything but no dice.

installer failed to initialize

Hope this helps!