WHo can assist me to download my Acrobat Pro DC Subscription?

[estellep8773715]

Please assist.

Please assist urgently.

I just bought /renewed my subscription for Acrobat Pro DC ..

Account number received.

It is not loaded.

My new email is : [Personal info removed by mod]

The link takes me to my old email: [Personal info removed by Mod] and asks me to buy the programme!!!!!

[kglad · Accepted solution]

install the cc desktop app using the same adobe id used to purchase your subscription, https://creative.adobe.com/products/creative-cloud

use the desktop app to install your acrobat dc subscription.