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Why can't I download Acrobat Standard DC on a mac?

New Here ,
Jul 09, 2016 Jul 09, 2016

Hi,

I just purchased a monthly subscription to and am now trying to install Adobe Acrobat Standard DC on my: MacBook Pro (Retina, 15-inch, Mid 2015) 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3

When I click the "Download Now" button on this screen:

Screen Shot 2016-07-09 at 12.45.23 PM.png

I receive a "Not Available on Mac" message:

Screen Shot 2016-07-09 at 12.47.21 PM.png

But when I look at the system requirements there is clearly a req's section for Macs, which requirements my computer meets or exceeds: Screen Shot 2016-07-09 at 12.50.21 PM.png

I'd like to already be using this software! Any suggestions?

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Adobe Employee , Jul 09, 2016 Jul 09, 2016

Hi adama13069113 ,

Would like to inform that Acrobat Standard DC is only available for WIN OS.

The screen shot for system requirements shared in this post is for Acrobat Pro DC,not for Acrobat Standard DC.

Please refer to this article :-  System requirements for Adobe Acrobat Pro DC, Acrobat Standard DC

(In this shared screen shot, on clicking Adobe Acrobat Standard DC section will bring the tech specs for standard DC Version)

Regards,

Yatharth

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Adobe Employee ,
Jul 09, 2016 Jul 09, 2016

Hi adama13069113 ,

Would like to inform that Acrobat Standard DC is only available for WIN OS.

The screen shot for system requirements shared in this post is for Acrobat Pro DC,not for Acrobat Standard DC.

Please refer to this article :-  System requirements for Adobe Acrobat Pro DC, Acrobat Standard DC

(In this shared screen shot, on clicking Adobe Acrobat Standard DC section will bring the tech specs for standard DC Version)

Regards,

Yatharth

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New Here ,
Jul 09, 2016 Jul 09, 2016

Yatharth,

Apologies, I see now that there is a greyed out tab for Acrobat Standard DC. The title having both products confused me.

Thanks for the tip. Hope I can get my money back.

-A

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Adobe Employee ,
Jul 09, 2016 Jul 09, 2016
LATEST

Hi ,

Please refer to this article :- Return, cancel, or exchange an Adobe order

Regards,

Yatharth

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