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Why does printer default setting work?

Guest
Apr 01, 2016 Apr 01, 2016

I have Windows 10 and Adobe Acrobat Reader DC 2015 Release 2015.010.20060. My adobe reader will not use my selected default printer. Numerous times, the program will default to Microsoft XP Imager, even though resetting previously. It usually occurs first thing in the am, after a 24 hour period. I get so frustrated every morning....if I do not catch that the program has reverted to Microsoft Imaging, instead of my default printer. Please, I wonder if this is a Microsoft bug.....

TOPICS
Acrobat SDK and JavaScript , Windows
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Adobe Employee ,
Apr 02, 2016 Apr 02, 2016

Hi brendar67379083,

Please refer to this Kb article :- Change the system default printer

If issue still persist, please check with the different user account with the admin rights to replicate the issue . Refer to this link :- Adobe troubleshooting: Using or creating an admin account in Windows 7, 8, Vista

(As it seems to be an issue with the admin rights with the System)

Let me know if it works.

Regards,

Yatharth 

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Guest
Apr 04, 2016 Apr 04, 2016

I have already performed the steps you suggest, but yet, the problem consists. And as I have mentioned earlier, my system is a Windows 10, not a 7, 8 nor Vista. I believe it is something in Windows 10 registry that continually overrides my adm setting.

Brenda Roberts

OFFICE MANAGER

A&W Electric,Inc

309 S 7th, Ste A

Adel, IA 50003

OFFICE: 515-986-3986

FAX: 515-993-2130

<http://awelectricalcontractors.com/> http://awelectricalcontractors.com/

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Adobe Employee ,
Apr 04, 2016 Apr 04, 2016

Hi ,

If this is office  machine, please check with IT team to get the admin rights.

Regards,

Yatharth

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Guest
Apr 04, 2016 Apr 04, 2016

I have adm rights…for I am the IT person!

Brenda Roberts

OFFICE MANAGER

A&W Electric,Inc

309 S 7th, Ste A

Adel, IA 50003

OFFICE: 515-986-3986

FAX: 515-993-2130

<http://awelectricalcontractors.com/> http://awelectricalcontractors.com/

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Adobe Employee ,
Apr 04, 2016 Apr 04, 2016
LATEST

Hi ,

Please check after uninstalling & reinstalling the application

Regards,

Yatharth

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