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Why is Creative Cloud taking over my ability to attach a pdf file without this very awful Send & Track function ?

New Here ,
Jan 20, 2016 Jan 20, 2016

Since installing Creative Cloud I cannot any longer just attach a pdf file to an Outbox message. Some awful little helper app does prevent this and tries to suggest to use Send & Track. So far so good, but if I specify "no" then nothing is being attached and if I specify "yes" then this is only done in case I am online. So I cannot anymore edit emails for later sending while offline. This is ridiculous and not acceptable. Pls. fix this bug !

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Expert , Jan 20, 2016 Jan 20, 2016

Just a thought:

Does disabling the Add-in in Outlook help at all?

How Do I Disable Acrobat Track And Send?

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Community Expert ,
Jan 20, 2016 Jan 20, 2016

Just a thought:

Does disabling the Add-in in Outlook help at all?

How Do I Disable Acrobat Track And Send?

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New Here ,
Jan 20, 2016 Jan 20, 2016
LATEST

Dear John

thank you. This does eliminate the add-in and so solves the issue. The app still is buggy. send & track does sometimes make sense, but you should be able to select and in each case the choice should allow you to work offline.

Anyway thank you a lot

Best Regards

Martin

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