why is my acrobat DC not opening even though I hav... - Adobe Product Community - 7952098

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gerardm80961159

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why is my acrobat DC not opening even though I have paid my account?

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Acrobat SDK and JavaScript

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Test Screen Name

LEGEND ,

What happens when you try to open? Which flavour of Acrobat (Reader, Pro, Standard)?

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gerardm80961159 AUTHOR

New Here ,

It is DC. Subscription paid until August but refuses to open. looks like it's trying to get me to upgrade - and pay more. All help gratefully received.

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Test Screen Name

LEGEND ,

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‌when you say"refuses to open" what do you mean? What is the exact message in full please?

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