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Why "We are having trouble verifying your membership" when my account is up to date?

charlesm34323255
New Here ,
Jan 19, 2016 Jan 19, 2016

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Acrobat SDK and JavaScript
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AadeshSingh
Jan 19, 2016 Jan 19, 2016
LATEST

Hi charlesm34323255,

Open Acrobat, navigate to Help menu & click on "Sign Out/Deactivate". Relaunch Acrobat navigate to Help menu & click on "Sign In/Activate", Sign In using your Adobe ID to activate Acrobat.

Let me know if you still experience any issue.


Regards,

Aadesh

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