Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Will not save. Save/export PDF hangs forever although will print.

New Here ,
Jan 29, 2016 Jan 29, 2016

Trying to bring a little one made by combining 5 one page PDFs.  Try to save or export as pdf and it hangs.

It will print.  MAC 10.11.3

TOPICS
Acrobat SDK and JavaScript
375
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 29, 2016 Jan 29, 2016

Hi ,

Please provide the exact dot version for acrobat,check whether any update available for the software after going through 'Help > check for updates'. If its up to date try this step :-

** Restore Preferences :-

1.From finder,please navigate to Go >Go to folder > Library,from here under the preferences folder remove all the ".plist" files for acrobat .

2. Then from Go to folder > ~Library, from here under the preferences folder remove all the ".plist" files for acrobat .

Would like to know whether is this happening with this document or will others as well.

Regards,

Yatharth

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 06, 2016 Feb 06, 2016
LATEST

All software was up to date. I was filling out and signing a form.

I believe the problem was caused by some interaction with CloudS which in this case is

absolutely unnecessary and a wasted overhead. I am sure there are many applications

where this overhead is worthwhile.

Much easier to do it with OS X Preview.

Thanks for your concern and efforts.

Bart Childs

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines