• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Windows cannot find AcroTray.exe

Community Beginner ,
Mar 04, 2016 Mar 04, 2016

Copy link to clipboard

Copied

I installed Acrobat XI pro in February and it has worked fine until fairly recently I get the error when I try to print to a pdf : "Windows cannot find 'C:Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AcroTray.exe'"  When I try to repair, I get the error message "Error applying transforms. Verify that the specified transform paths are valid".  When I try to uninstall the program, Windows 10 does nothing.  I did upgrade from Acrobat 10 pro.  Any suggestions/solutions would be great.

TOPICS
Acrobat SDK and JavaScript

Views

16.8K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 05, 2016 Mar 05, 2016

Copy link to clipboard

Copied

Hi woodman2013,

Please try these following steps :-

1) Close Acrobat application and close all acrobat processes from task manager.

2) Go to "Control Panel" -> "Programs" -> "Programs and Features" -> "Uninstall a program" and select "Adobe Acrobat DC".

Click "Change" and select "Repair" from the following dialog.

After product repair is done, restart the machine and then try printing to pdf again.

Let me know if it works.

Regards,

Yatharth

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 07, 2016 Mar 07, 2016

Copy link to clipboard

Copied

Thank you Yatharth-

I don't have DC installed, only Acrobat XI Pro.  When I go to the 'uninstall or change program' and try to change or uninstall XI Pro, I receive an error message stating "Error applying transforms.  Verify that the specified transform paths are valid."

Funny that I cannot even uninstall the program?

Thanks,

Cedar

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 06, 2022 Jan 06, 2022

Copy link to clipboard

Copied

LATEST

Thanks, its works fix my problem, i accidently deleted the file >.<

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 09, 2016 Mar 09, 2016

Copy link to clipboard

Copied

Hi ,

Please check with the different user account , refer to this KB article :-  https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

Regards,

Yatharth

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 11, 2021 Jun 11, 2021

Copy link to clipboard

Copied

Open Registry editor

Locate \HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

Remove anything related acrobat

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines