Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

won't recognize scanner on network

New Here ,
Jul 12, 2016 Jul 12, 2016

Acrobat X won't recognize my other scanners on my network.  How do I fix that?

TOPICS
Acrobat SDK and JavaScript , Windows
422
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 12, 2016 Jul 12, 2016

Hi Robert,

Acrobat is not supported anymore. It goes end of life last year.

To resolve scanner connectivity issue please try options under Troubleshooting tips for scanner issues when using Acrobat  

Hope it will resolve your issue.

Thanks.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 18, 2016 Jul 18, 2016
LATEST

Acrobat X is no longer supported.

Is it possible your network scanner is configured to send an email with the scanned PDF to you? Yes, it is an extra step but it how some scanners work in large organizations. It does not lock out other users form the accessing the MFC.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines