My computer died and I got a new one. I installed Acrobat XI Pro and used my serial number. I never saw an activation screen. When I open a pdf it only stays open for a few seconds then closes. I tried the chat and they said they couldn't help me that I should go post on the forum. I see many people have posted this same question but no answers help. This is terrible support from Adobe.
Please disregard this question I finally got chat support to help me. They removed the SL folders so I would have to re-activate and everything seems to work
Regarding the help page referenced just above. The article says to rename the files, but doesn't say what to use for the new name (what to rename it TO). I tried just clicking rename and pressing [Return] but that did not help. Please advise, J.Rock
Yes, they are totally inconsequent...
Does anyone have the answere?
I tried reaching out to adobe customer support, no help there.