acrobat XI pro stops working

[joek46169356]

Hi,

I have win 7 installed and after the installation of acrobat 11 pro and registration the application starts and then within a few seconds just shuts down. It does not appear to crash, it just closes.  This has been patched to the latest update and behaves the same way, additionally I installed reader and it behaves normally.

[willo14641756]

You are running all three commands?  After running the deactivate command, you should be prompted to register the software.  Once you follow steps 2 and 3, the software is reactivated.  Are you getting error codes when you run the other 2 commands?

[dajwedell]

I have the same problem, but this "fix" doesn't seem to help at all.

I do not have a folder called "programdata", and there was nothing in the other folder at all.

Everything I try to run Acrobat XI Pro; open a file, then trying antyhhing inside that document, the program dies and disappears.

Very frustrating.  I also tired some "other" programs such as SodaPDF and another.  These are not good, and don't help much.  I've been a user of Acrobat since 3.0; and usually know what I am doing.

Help!

David Wedell

I have purchased another copy of Acrobate xi Pro and re-installed.  I als removed all other copies of Acrobat including my old version 9, plus Reader and DC.  Nothing helps.