Adobe Acrobat Reader has Crashed in Chrome. Grey Screen cant go to settings etc.

Dec 07, 2017

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Pretty much it.

Tried restarting computer

Uninstalling and reinstalling chrome

Have no option to delete cookies, check settings and disable extensions since every screen is grey screen.

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Acrobat SDK and JavaScript, Windows

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Adobe Acrobat Reader has Crashed in Chrome. Grey Screen cant go to settings etc.

Dec 07, 2017

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Pretty much it.

Tried restarting computer

Uninstalling and reinstalling chrome

Have no option to delete cookies, check settings and disable extensions since every screen is grey screen.

TOPICS
Acrobat SDK and JavaScript, Windows

Views

1.4K

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Dec 07, 2017 0
Dec 07, 2017

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Chrome doesn't use Acrobat Reader. Chrome uses a own PDF Viewer.

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Dec 07, 2017 0
Dec 07, 2017

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Sorry I wrote it incorrectly. Just adobe acrobatCapture2.PNG

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Dec 07, 2017 0
Dec 07, 2017

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Are you opening it from within Chrome via this menu?

OpenInAcrobat.png

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Dec 07, 2017 0
Dec 07, 2017

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not trying to open adobe at all. When first starting chrome thats the error I get. Doesnt matter what webpage or menu I open.

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Dec 07, 2017 0
Dec 07, 2017

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Ok - I'm stumped.

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Dec 07, 2017 0
Dec 09, 2017

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Did you change the Chrome settings so that PDF links open in Acrobat?  As both Joel and G have stated, Chrome defaults to it's own viewer. If you didn't change the settings, then did someone else setup the system? Like your IT dept?  If not, then something is very wrong.

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Dec 09, 2017 1
Dec 07, 2017

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Reader doesn't run in Chrome. You have the choice of opening the PDF in the Chrome native PDF viewer or to just download it.

Screenshot 2017-12-07 09.07.36.png

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Dec 07, 2017 0