DC 2017.012.20095 and plug-in tools

Most Valuable Participant ,
Aug 15, 2017

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We have seen a new issue with Acrobat Pro DC 2017.012.20095 and multiple plug-ins. We are aware that it affects plug-ins from multiple vendors.

The plug-ins add tools which appear in the tool pane, can be added to the right hand pane, and appear as options in Quick Tools. So long as Tabbed mode is selected, this works as in previous updates to DC.

However, starting with this update, if tabs are switched off in Preferences, the plug-in tools do not appear in the tools pane, right hand pane, quick tools selection, or quick tool bar. They return if tabs are switched back on. The plug-in remains installed and active, with menu items that it added still working normally whether or not tabs are activated.

Does anyone have any info on this?

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Acrobat SDK and JavaScript

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DC 2017.012.20095 and plug-in tools

Most Valuable Participant ,
Aug 15, 2017

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We have seen a new issue with Acrobat Pro DC 2017.012.20095 and multiple plug-ins. We are aware that it affects plug-ins from multiple vendors.

The plug-ins add tools which appear in the tool pane, can be added to the right hand pane, and appear as options in Quick Tools. So long as Tabbed mode is selected, this works as in previous updates to DC.

However, starting with this update, if tabs are switched off in Preferences, the plug-in tools do not appear in the tools pane, right hand pane, quick tools selection, or quick tool bar. They return if tabs are switched back on. The plug-in remains installed and active, with menu items that it added still working normally whether or not tabs are activated.

Does anyone have any info on this?

TOPICS
Acrobat SDK and JavaScript

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1.1K

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Aug 15, 2017 0
Adobe Employee ,
Aug 15, 2017

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Seems like a bug – I would suggest that you file a report please.

Also, does this happen in both Continuous (subscription) abnd Classic (perpetual) releases?

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Aug 15, 2017 0
Most Valuable Participant ,
Aug 15, 2017

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Don't know, the Classic Acrobat Pro 2017 doesn't appear to be sold by Adobe UK. This leaves a hole in our testing regime! Any suggestions as to a way to obtain it?

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Aug 15, 2017 0