Dynamic stamp with acro dialog

[arvindkumar7]

Hi All,

I have created a stamp acrobat custom dialog containing a few fields. All works fine when I use the stamp first time but as I choose it again and put on document dialog does not appear for input.

I have many old stamps created in past. Those all also having same issue is there any issue with the code or problem with Acrobat DC. I remember all was fine with acrobat 11.

Please help.  Stamp triggering code is below.

if (event.source && event.source.forReal && event.source.stampName == "#vw3mBZoIDLu-YhiEXZcuvA") {

    if ("ok" == oDlg1.DoDialog()) {

  var   cMsg = oDlg1.sACC_No ;

        event.value = cMsg  ;

event.source.source.info.DocumentState = cMsg;

    }

}

[George_Johnson]

What is the name of the corresponding template page in the stamp file?

[arvindkumar7]

Not sure sir what you are asking. Actual stamp is on page 3 in stamp pdf file.

Thanks

[George_Johnson]

Read the following, particularly that part about naming the page templates: Creating a PDF Stamp File from Scratch - KHKonsulting LLC

Your code assumes the stamp page template has a particular (internal) name and it won't work as expected unless you specify the correct name in the code.

[arvindkumar7]

Hi George,

Thanks for replying. I tried creating a stamp using steps given in that link.

I understand page template is basically used to give a meaningful name to actual stamp. I think it is not really required if the stamp if correctly named in the if statement as below

if (event.source && event.source.forReal && event.source.stampName == "#cmFBPj_DWbvqfJTuzx5jsC") {

I can get the real name of stamp using "this.selectedAnnots[0].AP" and selecting it.

Also do not know what changed and what was the problem earlier. All stamps are working good now. Acro dialog is appearing each time I place stamp on doc. While earlier dialog was appearing for the first time.

Sir, can you please advise on how to use signature on stamp or it is not possible at all.

Regards

Arvind

[arvindkumar7]

Hello Sir,

Attached videos shows the problem. Stamp does not work as intended in acrobat DC but work great in adobe reader dc.

See adobe acrobat video first and then other.

Adobe acrobat stamp use

https://drive.google.com/open?id=0B3-Hr988WlLxTFc4cGs1RWpjY2c

Adobe reader stamp use

https://drive.google.com/open?id=0B3-Hr988WlLxNnFldE5pS2pCYlk

Please help.

Thank you

Arvind

[Bernd Alheit]

Can you share the stamp?

[arvindkumar7]

I tried again, just before sending the stamp and same problem. Working good in adobe reader but not acrobat.

Link to stamp

https://drive.google.com/open?id=0B3-Hr988WlLxd1NKNnpCWXVXdUEhttps://drive.google.com/open?id=0B3-Hr988WlLxd1NKNnpCWXVXdUE

Thank you
Arvind

[George_Johnson]

It's working fine for me with Acrobat, but I was only able to test on an older version so far.

[arvindkumar7]

I have acrobat 7 in office and stamp works great with it. But in my laptop with acrobat DC it does not work, with adobe reader dc it works.

Can you please see what can be the reason?
I believe stamp is created and coded correctly.

Thanks

Arvind

[Test Screen Name]

Version of Acrobat DC?

[arvindkumar7]

I must remind all experts some time stamp start working great in acrobat. But this happens very rare. But works in reader all the time.

Adobe Acrobat Pro DC release 2015

version 2015.016.20039

[Bernd Alheit]

I use version 2017.012.20098 of Adobe Acrobat DC and Acrobat Reader DC.

What version of Acrobat Reader DC do you use?

[arvindkumar7]

Not sure but I guess it is not version's issue. Stamp works in even Adobe Acrobat 7. I tried. I will check reader version and revert.

Is there any update I can apply on Acrobat?

[Bernd Alheit]

It is all fine in Adobe Acrobat DC.

[arvindkumar7]

You saw the video I linked above. Why it does not work in my acrobat DC. Dialog comes only first time placing.

https://drive.google.com/open?id=0B3-Hr988WlLxTFc4cGs1RWpjY2c

[PDF Automation Station]

Your full dialog code needs to be inside

if (event.source && event.source.forReal && event.source.stampName == "#vw3mBZoIDLu-YhiEXZcuvA") {

}

not just the trigger for it.  Check the console.  It probably says oDlg1.DoDialog() is not a function, or oDlg1.DoDialog() is not defined.

[Test Screen Name]

How on earth can you say it's not a version issue? Are you an expert on version specific bugs?

[arvindkumar7]

I'm no expert at all, apologies. Said this because some stamp works in the same version on my laptop where mostly it doesn't.

I hope you are expert and can help me out this.

[George_Johnson]

I would begin troubleshooting by moving all other custom stamp files out of the Stamps directory temporarily to make sure there's not a conflict.

[Karl Heinz Kremer]

And make sure that you check the JavaScript console for errors. You can bring up the console using Ctrl-J or Cmd-J.

[arvindkumar7]

One thing I can confirm right now and is sure that console is showing no error.

[arvindkumar7]

I tried moving all stamps out to another folder and keeping only stamp in designated folder, does not work.

My Adobe reader version

Adobe Acrobat Reader DC 2017 version 2017.012.20098

[arvindkumar7 · Accepted solution]

I updated acrobat and now the version is

All seems to be working fine now. Acro dialog is asking for inputs as many times as stamp placed which was not working earlier.

I hope acrobat works this way.

Thanks all guys for their time and support.