Enable global object security policy - Check box won't remain unchecked

New Here ,
Mar 31, 2020

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When attempting to uncheck the "Enable global object security policy" option under Preferences>JavaScript, occasionally the box won't remain unchecked. So I'll go in, uncheck the box, close Preferences, then go right back into Preferences>JavaScript and the box will be checked again. Any idea what's going on here, and what to do about it?

 

Update: No settings under Preferences will save when I make changes. None of the checkboxes remain checked/unchecked after I close Preferences and return to it. I uninstalled and reinstalled Reader also, no change.

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Acrobat SDK and JavaScript

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Enable global object security policy - Check box won't remain unchecked

New Here ,
Mar 31, 2020

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When attempting to uncheck the "Enable global object security policy" option under Preferences>JavaScript, occasionally the box won't remain unchecked. So I'll go in, uncheck the box, close Preferences, then go right back into Preferences>JavaScript and the box will be checked again. Any idea what's going on here, and what to do about it?

 

Update: No settings under Preferences will save when I make changes. None of the checkboxes remain checked/unchecked after I close Preferences and return to it. I uninstalled and reinstalled Reader also, no change.

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Acrobat SDK and JavaScript

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Mar 31, 2020 0
Most Valuable Participant ,
Mar 31, 2020

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Version of Acrobat? OS version?

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Mar 31, 2020 0
New Here ,
Mar 31, 2020

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Most current version. Windows 10 up to date.

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Mar 31, 2020 0
Adobe Community Professional ,
Mar 31, 2020

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Why do you need to remove global object security? Maybe there is anoter way to accomplish the required functionality?

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Mar 31, 2020 0
New Here ,
Mar 31, 2020

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Vitrium security on pdfs. There might be another way but I want a solution to this problem, not the fact that the security is in place. This works when Reader isn't being buggy.

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Mar 31, 2020 0
Adobe Community Professional ,
Apr 01, 2020

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If it is the case that no settings are being saved, then Acrobat is not closing properly. 

The first thing to do is to check the task manager after Acrobat closes to see if it is running in the backgound, or if there are multiple background instances. 

If these exist, kill them. 

 

There are several possible culprits for this problem. The Acrobat install could be damaged, or one of the settings files or feature components could be damaged. Doing an Acrobat Repair could fix this.   

 

The cuprit could be a 3rd party plug-in. If you use any of these, move them out of the plug-ins folder (or uninstall), then test to see if the issue persists.

 

 

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Apr 01, 2020 0
New Here ,
Apr 01, 2020

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I checked it both those first two options already. I'll check on the plug-ins. Thanks.

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Apr 01, 2020 0